Shipping policy

Shipping Policy

Last Updated: June 22, 2026

Thank you for shopping with AKAR.

We are committed to processing and shipping your orders as quickly and safely as possible.

Order Processing

All orders are typically processed and dispatched within 1–2 business days after the order is placed and payment is successfully received.

Orders placed on weekends or public holidays will be processed on the next working day.

Please note that processing times may be extended during periods of high demand, product launches, sales, festivals, or unforeseen circumstances.

Shipping Coverage

Currently, AKAR ships only within India.

Estimated Delivery Time

Once dispatched, orders are generally delivered within 3–8 business days, depending on the delivery location and courier service availability.

Delivery timelines are estimates and may vary due to factors beyond our control, including:

Courier delays
Weather conditions
Public holidays
Operational disruptions
Remote or difficult-to-service locations

Order Tracking

Once your order has been shipped, you will receive a tracking link via email and/or SMS (where applicable) so you can track the status of your shipment.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any free shipping offers or promotional shipping discounts will be clearly communicated on the website.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

AKAR shall not be responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address details provided by the customer.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery at support@akar3d.in.

To help us investigate the issue, please provide:

Your order number
Clear photographs of the product
Photographs of the outer packaging
A complete and unedited unboxing video recorded from the moment the sealed package is opened

Claims submitted without the required evidence may not be eligible for replacement or refund.

Delayed or Lost Shipments

While we work with trusted logistics partners, delivery services are handled by third-party courier companies.

AKAR is not responsible for delays caused by courier partners; however, we will make reasonable efforts to assist customers in tracking and resolving shipment-related issues.